In-House Laundry vs. Outsourced Linen Service: What Actually Pencils Out for Small Operators in Japan
Every operator hits this decision eventually: keep washing sheets and towels in-house, or hand it off to a linen service. I went back and forth on this for two of our properties before actually sitting down and running the numbers, and the answer surprised me — it wasn’t the same for both properties, and it wasn’t the answer I expected going in.